Questions & Answers
We expect you to have many questions on your mind, some you’ll remember to ask – and others you won’t. Below are answers to a few general questions. For others, don’t hesitate to get in touch with us at any time – we’ll be happy to help.
Cost of hiring a solicitor?
I need a solicitor, but am concerned about the costs of involving a good local solicitor in Lanark. Can I afford to instruct your firm?
We will be transparent about our method of charging from the outset of your dealings with us. In many cases we charge a fixed fee, and will give you notice of all the outlays (charges incurred in dealing with Third Parties) at the beginning of your case. Where we do not charge a fixed fee, we will give you an estimate, and instead of a large bill at the end of your case, you may choose to receive a monthly bill which will allow you to keep on top of costs. We are registered to provide Criminal and Civil Legal Aid and are happy to discuss your eligibility for this at your first meeting with us.
Assurance of Attentive Service?
In previous dealings with other solicitors, I have often found it difficult to get a hold of them. Will you be available to speak with me about my case when I need to discuss matters?
Yes. Whilst we are a traditional practice, with office hours from 9am to 5pm, Monday to Friday, we have an emergency out-of-hours contact number (07379 504815). Also, we have an Answering Service, and operate a Voicemail system, so that any message you leave can be directed to the voicemail of the Partner dealing with your case. Our Partners will aim to return your call within the day. If one of our solicitors is not available to speak with you (for example owing to court commitments) our experienced Support Staff may be able to help you. We aim to give you an appointment within a week of your contacting us. If you cannot come to our office during office hours, an evening appointments after 5 pm or a Saturday morning appointments may be arranged. We can also arrange Home Visits if this is more suitable to your needs.
Timescale for legal proceedings?
How long will it take to complete my case?
At the outset of your case we will endeavour to give you a firm indication of the likely timescale for completion. Every transaction or case is different. For example, a small estate may be fully administered in a matter of weeks, whilst a complex executry may take six months or more. A simplified decree of divorce will be granted after several weeks, whilst a contested action of divorce may continue for much longer. In your case, Hilland McNulty will always endeavour to work efficiently and effectively towards achieving the most favourable outcome for you.
In out-of-hours emergencies, please contact us on 07379 504815.